Legal
Privacy Policy
Last updated: May 2026 · We respect your privacy and are committed to protecting your personal data at XCodes IPTV.
1. Information We Collect
We collect only the information necessary to provide and support your subscription. This includes: contact details you provide when requesting a trial or purchasing a plan (e.g. WhatsApp number or email address), device type shared during setup support, and basic usage data such as connection timestamps used to enforce concurrent-stream limits.
2. How We Use Your Information
Your information is used solely to: deliver and maintain your IPTV subscription, provide technical support, send service-related communications (e.g. renewal reminders), and detect and prevent abuse or credential sharing. We do not use your data for advertising or sell it to third parties.
3. Data Sharing
We do not sell, rent, or trade your personal information. We may share data with trusted service providers who assist us in operating the platform (e.g. payment processors) under strict confidentiality agreements. We may disclose information if required by law.
4. Payment Data
We do not store credit card or banking details. Payments are processed through third-party processors (PayPal, cryptocurrency networks, or bank transfer). Please review their respective privacy policies for how payment data is handled.
5. Cookies & Tracking
Our website may use essential cookies to remember preferences and maintain session state. We do not currently use tracking or advertising cookies. You can disable cookies in your browser settings; some site features may be affected.
6. Data Retention
We retain your contact and subscription data for the duration of your account and for up to 12 months after expiry, in case you wish to renew. You may request deletion of your data at any time by contacting support.
7. Security
We use industry-standard measures to protect your information, including encrypted communications (HTTPS) and access controls on internal systems. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
8. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at contact@xcodesiptv.pro. We will respond within 30 days.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the service after changes constitutes acceptance of the updated policy.
10. Contact
For privacy-related questions or data requests, email us at contact@xcodesiptv.pro or message us via WhatsApp. We aim to respond within 2 business days.